Welcome to Overseas Aquatics. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, overseasaquatics.com.
1. Information We Collect
We collect the following types of information:
Personal Information
Name
Email address
Phone number
Shipping and billing address
Account login details (for registered users)
Payment information (processed securely via Razorpay)
Non-Personal Information
IP address
Browser and device details
Usage data such as page views and time spent
Location data (approximate)
Data collected via cookies and analytics tools
2. How We Use Your Information
We may use your information to:
Process and deliver your orders
Respond to inquiries or customer support requests
Manage your account and preferences
Send you order-related emails and notifications
Improve our website, products, and services
Analyze website traffic using Google Analytics
3. Payment Security
We use Razorpay as our secure payment gateway. All payment information is encrypted and processed directly through Razorpay. We do not store your card or payment details on our servers.
4. Account Registration and Access
Our website offers an optional My Account section for customers. You can manage your profile, view order history, and update your personal information from your account dashboard.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These tools help us:
Remember your login session
Track shopping cart activity
Analyze site usage via Google Analytics
Improve marketing efforts via Facebook Pixel
You can modify or disable cookies through your browser settings.
6. Data Sharing
We only share your information when necessary, and always with trusted partners:
Payment processor: Razorpay
Delivery/courier services
Analytics: Google Analytics
Marketing platform: Facebook Pixel
We do not sell or rent your personal information to any third parties.
7. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your information
Opt-out of non-essential communications
Disable cookies through your browser settings
8. Data Retention
We retain your personal data only as long as necessary for legitimate business purposes, including fulfilling orders, resolving disputes, and maintaining legal compliance.
9. External Links
Our site may contain links to other websites. We are not responsible for their content or privacy practices. Please review their policies before providing personal data.
10. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy from time to time.
11. Contact Us
If you have any questions, requests, or concerns regarding your privacy, feel free to contact us:
Overseas Aquatics
📍 Theepetti Company Road, Thrissur, Kerala 680697
📞 +91 62359 74143
📧 info@overseasaquatics.com
🌐 overseasaquatics.com